Privacy Policy

Apache Pizza ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or order our products. Please read this Privacy Policy carefully. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information in several ways:

1.1 Personal Information You Provide

We may collect the following types of personal information when you:

• Create an account or place an order: name, email address, phone number, delivery address, payment information
• Contact customer service: correspondence records, call recordings
• Complete surveys or forms: feedback, opinions, demographic information
• Enter competitions or promotions: contact details, responses

1.2 Information Collected Automatically

When you access our website or app, we may automatically collect:

• Technical information: IP address, browser type, device information
• Usage data: pages visited, time spent, click patterns
• Location data (with your consent): for delivery services

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These tools help us analyze website traffic, personalize content, and improve your experience. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Notice section below.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer service
• Send order confirmations, updates, and receipts
• Personalize your experience
• Process payments
• Improve our products and services
• Send marketing communications (with your consent)
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Delivery partners
• Marketing and analytics providers
• Customer service providers
• IT and cloud service providers

These providers are contractually obligated to use your information only for the specific services they provide to us.

3.2 Legal Requirements

We may disclose your information when required by law, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or others.

3.3 Business Transfers

If Apache Pizza is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to retain the data
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of the processing of your data
• Data portability: Request transfer of your information to another service provider
• Objection: Object to processing of your information
• Withdraw consent: Where processing is based on consent, withdraw that consent at any time

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

7. Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Following the unsubscribe instructions in any marketing email we send
• Updating your preferences in your account settings
• Contacting us using the details provided in the "Contact Us" section

Please note that even if you opt out of marketing communications, we may still send you non-promotional communications, such as order confirmations and customer service messages.

8. Children's Privacy

Our services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

9. International Data Transfers

We are based in Ireland, but we may transfer your information to recipients in other countries. When transferring information internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

10. Cookie Notice

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

10.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help recognize your device and remember information about your visit.

10.2 Types of Cookies We Use

• Essential cookies: Required for the website to function properly (e.g., security, shopping cart functionality)
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

10.3 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, some website features may not function properly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Apache Pizza
47 Craig Passage East
Harleychester, G12 9BH
Ireland

Email: [email protected]

Phone: +44 627 211 5563

If you have an unresolved privacy concern that we have not addressed satisfactorily, you may have the right to contact your local data protection authority.